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Safety Tips

At ProMed Market, we prioritize the safety and security of our users. While we provide a platform for buyers and sellers to connect and arrange transactions, it's important to note that the actual transaction DOES NOT take place on our platform, and we DO NOT supervise this. Hence, we take no responsibility for unfulfilled dealings. To help you stay safe while using our marketplace and to raise awareness about current scams related to online marketplaces, here are some safety tips:


General Safety Tips

1. Research and Verify

  • Conduct thorough research on the product, seller, or buyer before entering into a transaction. Verify their credibility and reputation by checking reviews, ratings, and feedback from other users.

2. Communication

  • Communicate with the other party through our platform's messaging system. Avoid sharing personal contact information too early in the process to maintain privacy and security.

3. Trust Your Instincts

  • If a deal seems too good to be true or if you feel uncomfortable with the terms, trust your instincts and reconsider the transaction. It's better to be cautious than to become a victim of a scam.

For Buyers

1. Seller Verification

  • Before making a purchase, verify the authenticity and credibility of the seller. Check their seller profile, ratings, and reviews. Look for verified sellers or those with a proven track record.

2. Payment Safety

  • ProMed Market does not facilitate financial transactions between buyers and sellers. Use secure payment methods that offer buyer protection or payment on pick up. Never provide personal financial information to sellers.

3. Product Research

  • Research the market value and average prices for the product you're interested in. Be cautious of unusually low prices, as they may indicate counterfeit or fraudulent products.

For Sellers

1. Buyer Verification

  • When dealing with potential buyers, exercise caution and verify their credibility. Check their buyer profile, ratings, and reviews. Look for any signs of suspicious behavior or inconsistent information.

2. Payment Security

  • ProMed Market does not facilitate financial transactions between buyers and sellers. Use secure payment methods that offer buyer protection or payment on pick up. Never provide personal financial information to sellers.

3. Delivery Safety

  • If arranging delivery, use reputable shipping services with tracking capabilities. Insure the shipment if necessary and retain proof of postageand delivery for reference.

Awareness of Current Scams

1. Phishing and Spoofing

  • Be cautious of emails, messages, or calls requesting personal or financialinformation. Our platform will never ask for sensitive information outside of secure channels.

2. Overpayment Scams

  • Watch out for buyers who send overpayments and request a refund for the excess amount. These transactions are often associated with fraudulent payments or fake checks.

3. Non-Delivery Scams

  • Sellers should be wary of buyers who refuse to use secure payment methods or request delivery to unusual locations. Always confirm payment before shipping any items.

4. Identity Theft

  • Protect your personal information and account credentials. Use strong, unique passwords, enable two-factor authentication, and regularly monitor your account activity for any unauthorized access.

Remember, staying informed and exercising caution is crucial when engaging in online transactions. If you encounter any suspicious activity or become a victim of a scam, report it to our platform immediately. We are committed to maintaining a safe and secure online marketplace for all our users.